The role of IT Support is to provide technical support to maintain the organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity. He will be in charge of delivering first-level technical assistance to students, faculty, and staff.
IT Support
American University of Ras Al Khaimah
General information about institution
The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style, undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.
Job Purpose & Responsibilities
Minimum Qualification and Education
Essential: Bachelor's degree in computer science, Information Technology or any equivalent degree.
Required Knowledge and Skills
Work Experience
Language proficiency required
Essential: English, fluent
Desirable: Arabic
Competencies
Reporting line
Manager of the Office of Information Technology